General notes

PLEASE BE SURE TO READ !

One thing in advance: dog heads are so diverse and so different that each mask would actually have to be produced individually. Since this would be neither feasible nor affordable, Provizor has a different approach: The OPTIVIZOR is designed for maximum customization – allowing high flexibility and affordable product prices. So please don’t expect an OPTIVIZOR to always have the perfect fit right away – it can’t be. Here we give fitting tips – we are also happy to advise you by phone, if you send us 3-4 photos of your dog with mask (from different perspectives) to info@aniprotec.de . We are available on weekdays from 9h-22h and on Sundays and holidays from 11h to 18h at 07644 92 66 095

ANIMALS ALSO WANT TO UNDERSTAND! …and no one knows better than us pet owners how well they can do it ! Yet sometimes we forget to explain something new to them as well – yes, simply with our language like with a child!

For example, it happens again and again that the dogs of our customers get their new OPTIVIZOR eye protection “just put on” – after the surgery or even during the fitting; and often the natural reaction is: defense! A dog that wakes up from anesthesia, is in pain and then FIRST wears a mask on his head, concludes quite clearly: “The new mask is to blame for my new pain – so it must come off, then the pain will stop! ” He will pursue that goal for days…..especially if the dogs are also blind and can’t even see what’s happening. That’s why:

Deal with your dog as you would a three year old child who is asked to try on a suit in a boutique : “Come over here, we’re going to dress you up !” Take some time for this and some treats to go with it…! Hectic and impatience would quickly lead to denial and massive defensiveness…..

The time you invest in the following steps will pay off afterwards !

  • the mask is wrapped in tissue paper. Hide treats in it that the dog has to find – it will quickly get used to the strange smell of the mask and associate it with something good
  • Before putting the mask on for the first time, please let the dog sniff it thoroughly and rub its face on it; – TELL the dog what the mask is good for.
  • for blind dogs: One imagines besides the dog with the mask on the head intensively
  • Put the mask in the dog’s basket so that he gets used to the idea.
  • later repeat above and THEN REPLACE FIRST
  • the first time you put it on, tell him that you just want to try it out for a while and then take the mask off again. Keep the promise at all costs!
  • with the blind dog: first put the Velcro only loosely around his neck – then remove it again. Repeat this step several times, tightening Velcro a little each time. Do not use coercion! Be patient!
  • while praising the dog very much and tell him how smart he looks
  • try to let the dog look at himself in the mirror – but do not force him!
  • blind dogs always also tell what you are doing!
  • Make sure that no one laughs (“..boah, haha, what does he look like!” etc is not possible !)

And DON’T FORGET: Keep giving him his favorite treats in between as a reward for his cooperation!

You will receive the masks pre-assembled, ready to put on. However, if you ever want to stow them flat or take them in your luggage, we show you on Youtube how you have to be mounted again.

Set up correctly

Proceed as follows when setting up the OPTIVIZOR:

  • put the dog in front of you (not lying or standing !)
  • put the mask from the front on the face of the dog
  • first with the colored spacer on the forehead – it should end approximately at the eyebrows
  • now place the mask between the ears
  • pull the ears through the ear holes
  • now before you close the mask, make sure that all loose neck fur that your dog has is brushed away from the ears; it must fall towards the shoulders and not be trapped under the mask ! 

NOT SO: fur bulges between ears and ear cutout

SO IT IS RICHTIG:

  • the colorful neck area of the mask now rests just behind the ears. Close the mask with the neck Velcro; to do this, pass the Velcro under the neck, on the other side through the eyelet; then back on itself so that it sticks
  • tighten the mask so that you can not pull it off from the front over the dog’s head !

This point is very important, because your dog may try to put the OPTIVIZOR down by kicking the earpiece from behind. Once he succeeds, he will keep trying!

KNOWN: The OPTIVIZOR has a slit in the colored neck part (below the two rivets). You can pull this slot together with the Velcro only with trick. Because the ensures that the dog still has space under the Velcro and can breathe. If you look at the closed mask from the side, you can see the cavity under this slot !

  • finally close the chin closure. ATTENTION: This should NOT be STRAM ! This closure is only to prevent the dog from folding the mask backwards.

TIP: If you need to give eye drops or ointment, open the chin closure and flip the OPTIVIZOR up 45 degrees – so you don’t have to take the mask off every time !

If the OPTIVIZOR has the correct size, the following conditions must now be met:

1. the OPTIVIZOR sits just behind the ears, NOT at collar height ! The two rivets sit between the ears, not below !

CORRECT:

WRONG:

2. the colored spacer on the forehead ends at the eyebrows or just before; it does not slide onto the eyes or up towards the ears

CORRECT:

WRONG:

3. the colored spacer hugs the skull

The OPTIVIZOR rests significantly on the forehead; the spacer is therefore the most important part for a correct fit of the mask. That’s why it has to fit the forehead perfectly. This means that the curve of the face and the curve of the spacer must match:

Support of the spacer

CORRECT:

FALSE: Mask too small

FALSE: Mask too large

4. the chins will not be pinched by the chin closure

The chin lock is only intended to prevent the OPTIVIZOR from being folded away to the rear. Therefore, it does NOT have to be STRAM. The dog should be able to open the muzzle comfortably.

TIP: The OPTIVIZOR does not have to be removed for the administration of eye drops or ointment ! You can open the chin closure and fold up the mask about 45 degrees!

Opposite is a video about it.

CORRECT:

WRONG:

ONLY for masks for normal and long snout:

5. the colored side soaps are (clearly) below the eyes – never at eye level or just below !

This is a very important criterion: because if the side stripes are too close to the eye, the dog can possibly rub his eyes on them from the inside – which is exactly what he must not do, of course !

Here we show the difference on the same dog: the yellow mask is too small, the orange one has the correct size:

CORRECT:

WRONG:

If you need help: We will be happy to advise you by phone using photos of your dog with a mask. Call us : 07644 92 66 095 Mo-FR 9h – 22h and SA/SO/holiday 11h – 18h !

In almost all cases, however, the OPTIVIZOR must now be adapted somewhat – for this, please read our next chapter:

Customize

Not all dog heads are the same – that’s why the OPTIVIZOR was designed in three basic versions:

  • for dogs with “short snout” , e.g. Pug, Bulldog, Boxer, Bull Mastiff
  • for dogs with long muzzle; these are all types of greyhounds such as sighthound, galgo, afghan etc.
  • for all other dogs, i.e. with “normal muzzle

The adaptation of the OPTIVIZOR to these different heads is very different. Regardless of which masks you have received from us, please read in the next step:

Dogs with short muzzle

Fitting the model for short snout (masks POPxx)

This mask model is designed for short-nosed dogs and fits in over 90% of cases. This OPTIVIZOR takes into account that these breeds have particularly broad heads and a relatively short – or no – nose bridge. The model differs from those for normal and for long muzzle by the two outer corners in clear PVC. They give more space to the mostly protruding eyes of these breeds

With a suitable mask

  • If the mask lies just behind the ears – no neck fur is trapped
  • the spacer lies completely and flat on the forehead
  • the cut-out of the opaque PVC around the muzzle should leave about a finger’s width of air above the lips and “bridge of the nose
  • the chin closure (cord or Velcro) should NOT be tight; it should only prevent the mask from folding back. However, this is exactly what you do if you have to administer eye drops, for example: Open the chin cap and tilt the mask up approx. 45 degrees!

THAT’S RIGHT:

However, if the mask does not fit perfectly, this may be due to the following problems – here we describe what to do in this case:

1. the spacer slips too far onto the eyes

The head shapes of the short-nosed breeds are very different. This is especially true for pug and French bulldog. Even siblings can have completely different minds here. For example, a short forehead can cause the spacer to come too close to the eyes – even though the mask size is correct:

What you need to do:

Underpad the spacer with some foam rubber. You can get it at stationery stores or in the craft corner of the hardware store. A DINA4 or DINA5 sheet (1-2mm thick) is sufficient for this purpose.

Underpad the spacer from the very back of the rivets to about 1 finger’s width BEFORE the front edge – using one or two layers of foam rubber (= 2-4 mm) will do:

  • padding lifts the mask, bridging half a size
  • the edge of the spacer now hovers over the eye and can no longer touch it

2. the OPTIVIZOR is too long at the front

Short snouts also vary in length – but that’s why the OPTIVIZOR can be shortened accordingly if necessary. In some cases the rim rests on the nose, in others it protrudes far beyond the nose

Image 1
Image 2
Image 3

What you need to do:

FIGURE 1: This dog has virtually no nasal bridge and thus the nose is too close to the eyes. Therefore, the nose can not be cut free ! Shorten the OPTIVIZOR with a firm pair of scissors only to nose level — just enough to allow the dog to breathe freely under the mask. The edge of the mask will then still be BEFORE the nose – this is unavoidable !

In the case of FIG. 2 and FIG. 3, the two dogs have a short nose bridge; here, the OPTIVIZOR initially rests on what should not be. It may even be that this is why the colored spacer on the forehead does not rest, but floats !

What you need to do:

Cut out so that the edge hovers no more than a finger’s width above the nose – the spacer now rests on the forehead at the latest:

3. the OPTIVIZOR cannot be fastened tightly because the neck is too thick.

Dogs with a short muzzle have a neck that is often as thick as the head, due to the breed. In this case, the Velcro cannot be pulled tight enough – the OPTIVIZOR can be set down over the head to the front. The dog does this by kicking the ear cutout from behind.

What you need to do:

Most of these dogs wear a dog harness. Attach the mask to the back of this harness. You can attach the fastener (string, gauze, cable ties, etc.) either to the Velcro fastener in the neck (where the colored plastic has a slit) or use the existing two slits in the neck plastic of the mask (they are only visible from the inside of the mask).

Dogs with normal/long muzzle

Fitting the model for normal and long snout (masks POxxx and POWGx)

According to the previous chapter, we assume here that the correct size has been found for your dog.

With a suitable mask

  • the OPRIVIZOR lies just behind the ears – no neck fur is trapped
  • the spacer lies completely and flat on the forehead
  • the foremost edge of the transparent  PVC  should hover about 1-2 fingers wide above the nose and NOT rest on it
  • the chin strap (colorful Velcro) should NOT be tight; it should only prevent the mask from folding back. However, this is exactly what you do if you have to administer eye drops, for example: Open the chin cap and tilt the mask up approx. 45 degrees!

THAT’S RIGHT:

However, if the mask does not fit perfectly, this may be due to the following problems – here we describe what to do in this case:

1. improve the position of the colored spacer on the forehead.

Some dogs have a slightly longer or even slightly shorter forehead than the “average dog” or would ideally need an intermediate size. This is how you adjust the OPTIVIZOR in these cases:

a. The spacer sits a little too far back/top

Instead of ending at or just before the eyebrows, the spacer sits high on the forehead – at the same time, the front – transparent – edge of the mask comes up very high. All this happens even if your dog has very low-set ears. This is especially the case with Basset, Irish Setter or Cocker Spaniel. The OPTIVIZOR is then pulled backwards by the low-set ears. At the same time, the front edge comes up very high and hovers far above the nas

What you need to do:

The ear cutout of the mask must be enlarged so that there is more space there and the spacer can be placed closer to the eyebrows again. For this

  • – set back the colored side stripes right and left one or maximum two slots
before
two slots set back:
a slot set back, braided and fixed:
  • if possible, weave the respective side strip through each available slit (= do not skip any slit).
  • make sure that the (wide) end of the side strip always ends OUTSIDE
  • when the final position is found, fix the (wide) end with some tape or even a rivet if necessary

b. The spacer is too far on the eyebrows

If a dog has a relatively short forehead, the spacer often sits too close to or even above the eyebrows. Also, if the mask is half a size too big or the eye is very swollen, the spacer may be too close to the eye.

What you need to do:

Underpad the spacer with some foam rubber. You can get it at stationery stores or in the craft corner of the hardware store. A DINA4 or DINA5 sheet (1-2mm thick) is sufficient for this purpose.

Underpad the spacer from the very back of the rivets to about 1 finger width BEFORE the front edge – using one or 2 layers of moss rubber (= 2-4 mm) will do:

  • padding lifts the mask, bridging half a size
  • the edge of the spacer now hovers over the eye and can no longer touch it

2. the mask is too long at the nose

The OPTIVIZOR should end where the nose merges into fur. After that, the mask should hover over the nose and NOT rest on it !

CORRECT:

WRONG:

What you need to do:

  • look at the dog from the side with the OPTIVIZOR
  • Shorten the edge along THE precut that runs along the nasal sponge fur line
  • use a firm kitchen or craft scissors
  • smooth any edges and unevenness with a nail file or fine sandpaper
  • If the mask hovers too high above the nose, making the sides too short to be shortened, then it should be cut off like this (red line).

3. the OPTIVIZOR rests on the nose despite being shortened

They shortened the OPTIVIZOR, but it still rests on the nose.

What you need to do:

You have two options

a. Set the side stripes one position back (see also above point 1.a.)

IMPORTANT: Make sure that the side strip ends OUTSIDE and is braided through all slots in front !!!

before
after

or ALTERNATIVE:

b. Cut out a “wave” above the nose

This is only possible if the dog has a longer muzzle. After cutting out the “wave”, the edge of the mask is still far enough away from the eye:

4. the chin velcro is too short

If you have very long lips or a particularly wide skull, the Velcro on the chin may be too short. In this case

  • cut off the Velcro and replace it with a shoelace, ribbon, cord or – what works very well – a piece of gauze twisted “into a sausage”; it’s nice and soft. Pull it through the eyelet of the eliminated Velcro on the right and left respectively and close with a bow under the chin
  • alternatively, gifted crafts or sewing talents can also verlängerrn the Velcro fastener